How Caszul verifies agents
Scammers sometimes pose as real estate agents online. Here's how we check the agents on Caszul, and how you can protect yourself.
What we check
- Every agent who applies is reviewed by our team before approval.
- Agents are asked to verify their identity, and those who do carry the Identity verified badge. They give us their DUI (or Id Migratorio for legal residents) with photos of the front and back. For a residency card, we also check that the person is allowed to work in El Salvador.
- Once verified, the agent's profile shows an Identity verified badge. We never show the ID itself.
- Individual property owners can also list, but they aren't always verified, so not every owner has the badge.
Your privacy
- ID photos are deleted 30 days after we check them.
- Listings show a general area, not the exact location, so no one can find or contact the owner or agent without going through the agent.
Protect yourself
- Look for the Identity verified badge on the agent's Caszul profile.
- Start contact from the listing page on caszul.com (and in the Caszul app), not from a number someone sent you.
- Never send a deposit before you've seen the property and had the title checked by a notary or the CNR (El Salvador's property registry).
- Caszul never charges buyers anything.
- Something feel off? Tell us at caszul.com/support.