Terms of use
Last updated: October 21, 2026
These terms cover both the Caszul app and caszul.com (together, "Caszul"). By using either, you agree to them.
1. Acceptance of these terms
By using the Caszul app or caszul.com, you agree to these Terms of Use. If you don't agree, please don't use either.
2. What Caszul is
Caszul is a listings platform that connects buyers with real estate agents and individual property owners in El Salvador. We are not a party to any sale, lease, or other transaction between users, and we don't handle payments, closings, or legal title work. Any transaction happens directly between the buyer and the seller or agent.
3. No warranty on listings
Listings are submitted by agents and property owners, not by Caszul. We don't guarantee the accuracy of any listing's price, size, legal status, availability, or condition. Always verify property details independently, including with a licensed professional, before making any decision.
4. Calculator and conversions
The calculator and any converted areas or prices per unit are estimates. Units like the vara and the manzana can vary by region and source, so results may differ from official figures. Confirm measurements with a licensed surveyor or the official property registry (CNR) before relying on them.
5. Automatic translations
Listing descriptions, titles, agent bios, and other text may be translated automatically. Translations can be inaccurate, and the original text written by the agent or owner is the one that counts.
6. Property location
Listing pages show only a general area around a property, never its exact coordinates. See our Privacy policy.
7. Who can list
You must be at least 18 years old to apply to list a property. Real estate agents are asked to verify their identity, and those who do carry the Identity verified badge; individual property owners may not always be verified the same way (see our Privacy Policy). You're responsible for the accuracy of everything you submit. ID photos submitted for verification are deleted 30 days after we check them; the ID number and verification result are kept as described in our Privacy Policy.
8. Your account
Anyone can create a free visitor account with Apple, Google, or a code sent to their email. Agents and owners sign in with Apple, Google, or a sign-in link or code sent to their email. Keep your sign-in methods secure and never share a sign-in link or code; you're responsible for activity on your account. Tell us right away if you think someone else has accessed it. You can delete your account at any time. A visitor account is deleted right away from My account. For agents and owners, deleting the account in the app under Settings, or by contacting us, removes your profile and listings within 3 business days, as explained in our Privacy Policy.
9. Your conduct
Listings must be accurate and represent real, available property. You may not submit fraudulent, misleading, or illegal listings, impersonate another person or business, or misuse the platform to harass or scam other users. We can deny or remove any application or listing at our discretion, for any reason.
10. Prohibited use
You may not scrape, bulk-download, or systematically extract data from the app or website, attempt to bypass our security or verification processes, or use Caszul for anything unlawful.
11. Content and intellectual property
The Caszul name, design, and site/app code belong to Caszul. Photos, video, descriptions, and other content you submit for a listing remain yours, but by submitting them you give us a license to display, store, and keep them on the app and website, including after a listing is removed, and to add our own branding, such as a watermark, to any video you upload.
12. Promoting listings
By submitting a listing, you also allow Caszul to use its photos, video, title, description, price and general location, along with your name or agent name, photo and business name, to promote the listing and Caszul, at no cost and without further notice. This includes social media posts and videos, ads, emails, app store screenshots and other marketing. Promotions never show a property's exact location or your private contact details. You can ask us at any time to stop using a listing in new promotions by writing to support@caszul.com; material already published may stay up.
13. User-submitted content
We don't review or pre-screen content before it's posted. You're solely responsible for any photos, video, or other content you submit, and Caszul is not responsible for it. Don't submit content that's illegal, infringes someone else's rights, or that you don't have the right to share.
14. Reporting illegal content
If you believe a listing contains illegal content, contact us immediately (see Contact below). In the app and on the website, every listing has a "Report this listing" link at the bottom, no account needed, or you can email support@caszul.com. We remove illegal content as soon as we're able to confirm it, and we cooperate with law enforcement and other authorities where required or appropriate, including reporting content when legally mandated.
15. Third-party services
Caszul relies on services like Google, Apple, Cloudflare, Expo, DeepL, and WhatsApp to operate. We're not responsible for the availability or conduct of those services; see our Privacy Policy for details on how we use them.
16. Apple App Store
If you downloaded the app from Apple's App Store, these terms are between you and Caszul, not Apple. Apple is not responsible for the app or its content and has no obligation to provide support for it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
17. No warranty on the service
To the maximum extent permitted by law, the app and website are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee they'll be uninterrupted, error-free, or available at all times.
18. Limitation of liability
To the maximum extent permitted by law, Caszul and its owners are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or opportunity, arising from your use of Caszul, any transaction between users, the conduct of any agent, owner, or buyer, or your reliance on any listing, calculation, or translation. In any case, our total liability to you for any claim is limited to US$100. Some places don't allow these limits, so they may not fully apply to you.
19. Indemnification
You agree to defend and indemnify Caszul and its owners against any claims, damages, and costs, including reasonable legal fees, arising from content or listings you submit, your use of Caszul, or your violation of these terms or the law.
20. Suspending or ending access
We can suspend or remove any account or listing at any time, for any reason, including a violation of these terms.
21. Governing law
These terms are governed by the laws of the Republic of El Salvador, without regard to its conflict-of-law rules, and any dispute will be resolved in the courts of San Salvador. If you're a consumer, you keep any protections that the law of the country where you live gives you and that can't be waived by contract, including any right to bring a claim in your local courts.
22. General
If any part of these terms can't be enforced, the rest stays in effect. If we don't enforce part of these terms right away, we can still enforce it later.
23. Changes to these terms
These terms may be updated as Caszul evolves. Material changes will be reflected with an updated date above.
24. Contact
Questions about these terms can be sent to ….